Privacy Policy
Last Updated: 21.10.25
Summer Honey Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, visit our website, or interact with us.
1. Who We Are
Summer Honey Ltd is a UK-registered travel agency that provides bespoke travel planning services.
Company Number: 16793652
Registered Address: 3 Tamar Mews, Warwickshire, CV2 1HU
Email: Book@summerhoneytravels.com
We are the data controller for the purposes of data protection legislation.
2. What Information We Collect
We may collect and process the following types of personal data:
a) Personal Identification Details
Full name
Date of birth
Passport information (for booking purposes)
Nationality
b) Contact Information
Email address
Phone number
Postal address
c) Booking & Travel Preferences
Travel dates and destination
Accommodation and transport preferences
Dietary requirements, accessibility needs
Emergency contact details
d) Payment Information
We do not store payment card details directly. Payments may be processed securely through trusted third-party providers (e.g. Stripe, bank transfers, or your ATOL holder's system).
e) Website & Communications Data
IP address
Browser type and version
Website usage data (via cookies – see Section 8)
Social media interactions
Any messages or email correspondence
3. How We Use Your Information
We use your data for the following purposes:
To manage your travel enquiries and bookings
To personalise and tailor travel itineraries
To communicate with you regarding your trip
To send confirmations, invoices, and documents
To fulfil legal or contractual obligations (e.g. providing data to ATOL-protected suppliers or partners)
To improve our services and website experience
With your consent, to send marketing communications and travel inspiration
4. Lawful Basis for Processing
We rely on the following legal bases to collect and use your data:
Performance of a contract: To fulfil our travel services to you
Consent: For marketing or sharing certain personal details with partners
Legal obligation: Where we are legally required to share your information (e.g. customs, travel insurers)
Legitimate interests: To improve our services and protect our business
5. Sharing Your Information
We may share your data with trusted third parties when necessary to deliver your travel experience:
Airlines, hotels, and other travel suppliers
Host agency or ATOL holder (if operating under their licence)
Payment processors and invoicing platforms
Insurance providers (if requested)
Legal or regulatory authorities when required
All third parties are required to process your data securely and only for the purpose intended.
6. International Data Transfers
As a travel business, some of your data may be shared with partners outside the UK or EEA. Where this is necessary (e.g. a hotel or tour provider abroad), we ensure appropriate safeguards are in place in line with UK GDPR.
7. Data Retention
We retain personal data only for as long as necessary to:
Fulfil bookings and services
Comply with legal and financial record-keeping requirements
Respond to any customer service or legal enquiries
Typically, your data will be kept for up to 6 years after your last trip or booking.
8. Cookies & Website Usage
Our website may use cookies to:
Improve your browsing experience
Understand how users interact with our content
Provide relevant offers and marketing
You can control your cookie settings through your browser.
9. Your Rights
Under UK GDPR, you have the following rights:
To access a copy of your data
To correct inaccurate or incomplete data
To request deletion of your data ("right to be forgotten")
To object to or restrict certain types of processing
To withdraw consent (where consent was given)
To lodge a complaint with the Information Commissioner’s Office (ICO)
If you would like to exercise any of these rights, contact us at:
📧 book@summerhoneytravels.com
10. How We Protect Your Data
We use appropriate technical and organisational measures to protect your data, including:
Secure cloud-based platforms
Password protection and access control
Staff training on data protection
11. Contact Us
If you have any questions about this policy or how we handle your personal data, please get in touch:
Summer Honey Ltd
📧 Email: book@summerhoneytravels.com
📍 Address: 3 Tamar Mews, Warwickshire, CV2 1HU
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our business. The latest version will always be available on our website.
